How can we help?
Real support from the people who build InvoiceGo — not a ticket queue.
Email us
The fastest way to reach us. We read and respond to every message, usually within one business day.
iamkolex@gmail.comIn the app
Every account has a Help & Support link under Profile that opens a pre-filled email with your app version attached, so we can help faster.
I can't sign in
Double-check your email and password, and confirm you have an internet connection for the initial sign-in. If you forgot your password, use "Forgot password?" on the sign-in screen to get a reset link by email. If you signed up with "Continue with Apple," make sure you're using the same Apple ID.
Face ID keeps asking me to try again
Tap "Use Password Instead" on the lock screen to sign in with your account password, then re-enable Face ID from Settings once you're in. If Face ID isn't working system-wide, check that it's enabled for InvoiceGo under iOS Settings → Face ID & Passcode.
My data isn't showing up on another device
Make sure you're signed in with the same account on both devices and have an internet connection — InvoiceGo syncs automatically in the background, and a manual pull-to-refresh on the dashboard forces an immediate sync.
How do I export my data?
Go to Profile → Export Data to download your expenses, payslips, invoices & estimates, or payments as CSV files at any time — no need to contact us.
How do I delete my account?
Email iamkolex@gmail.com from your account's email address requesting deletion, and we'll confirm once your account and all associated data have been removed. See the Privacy Policy for details on what's deleted.
I found a bug or have a feature request
We'd genuinely like to hear it — email us a description of what happened (or what you'd like to see) and, if it's a bug, what device and iOS version you're on.